The Rock Church
  • San Diego, CA, USA
  • Seasonal

Rock Academy Office Support Staff- Substitute Position

This position supports procedures for the front office and ensures efficiency and productivity. The office support staff substitute creates a friendly and professional atmosphere for the front office and provides quality customer service and resolves issues for student families in a timely manner.

Parent Customer Service: Contact for parent needs; Contact to answer phones and emails; Check phone messages and return calls. 

Health Care for Students: Call parents to pick up students who may get sick; Care for students who may get injured; Dataentry for students who are injured or sent home due to illness; manage medication forms for students who need medicationon campus; send medical exposure notices when necessary.

Admissions: Provide support to admissions team, as needed (greeting families, assisting with assessments);Assist families with application/enrollment on occasion.

Office Equipment: Take care of troubleshooting and caring for all office equipment (copiers and laminator); Pick up allreceived boxes and shipments from Security.

 

Daily to Do (Shared with Administrative Assistant/Admissions Assistant)

  • Assist students with tardy passes
  • Field phonecalls to office (internal and external)
  • Tracking absences and tardies: daily calls/emails home to parents/guardians
  • Laminating and distributingitems
  • Collect mail from 3rd floor and mail outgoing items
  • Opening/Closing of the front office and nurse's station
  • Organizing Uniform Exchange and Lost and Found
  • Assisting students with photo copies and office tasks
  • Providing breaks for teachers as needed
  • Cover teacher duties as needed(recess, lunch, etc)
  • Provide assistance for Substitute Teachers (sub keys, print sub plans, provide assistance as needed)
The Rock Church
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